Search results for Firm Settings
221 articles found
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Confidential Setting
The Confidential Setting article will detail the benefits of marking your projects as Confidential and how to make it visible to Team Members. Selecting the Confidential Option while creating the new
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Firm Settings: Billing
Overview Subscriptions are controlled with ease through the automated billing module in Firm settings. Managed in application by Partner or Admin users only. Firm Settings Go to Firm settings to
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Video: Firm Settings: Billing Tab
Legacy Clockwork Subscriptions are annual. Your firm will pay the subscription on either an annual or monthly basis. When you increase your subscription seat count, your Firm will pay for the
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Video: Firm Settings: Profile
Related Articles Firm Settings: Update Firm Profile
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Firm Settings: Defaults
You may edit your Firm's Default settings including the Time Zone and Currency used. Access Firm Settings as seen below. Edit Time Zone 1. Select the "Settings" view and click "Edit". 2. The drop
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Firm Settings: Feature Settings
Application Features Dashboard The Dashboard feature enables your firm users to access the Dashboard in the Clockwork Application. Project Related Settings Gong Report Gong Reports are summary
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Firm Settings: Add/Edit Users
Subscription Services - Adding User Seats to your Account All Subscription services contracts Terms are annual or multi-annual, whether they are paid with annually or in monthly installments payment
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Firm Settings: Workflow
In this Workflow support article, starting inside of the Firm Settings, we will walk you through creating your own system. The Workflow will allow Users to create automatic reminders to basic tasks
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Firm Settings: Reactivate a User
Your assigned role in Clockwork must either be 'Partner' or 'Admin' to reactivate users. 1. Click the Users tab for a line item list of all users within your Firm. 2. Click on the "All Active" drop
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Firm Settings: Deactivate a User
Subscription Services - Deactivating User Seats All Subscription services contracts Terms are annual or multi-annual, whether they are paid with annually or in monthly installments payment terms.
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Firm Settings: Firm Credentials
You can access your Firm Import URL, Pendulum Email and Domain following the steps below. 1. Click "Clockwork" at the top left, populating a drop-down that will appear, then click "firm settings". 2.
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Google Integration: Firm Settings
This article will detail the importance of enabling and confirming permissions with Google. Firm based permissions control object authorization at the firm level. The Google integration will save
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Firm Settings: Licensed Seats
As a Firm you will now be able to see how many seats you are using and have the ability to request more seats if needed. This feature allows the Partner and Admin roles to view seats consumed. When a
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Firm Settings: Switch Users
To switch the user in an active seat: 1. First Deactivate the user who will no longer need access to Clockwork. 2. Then Add the user who will be taking the now open Clockwork seat. This ensures no
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Firm Settings: Auto-Pin Note
After reading this article, you will know the details of the Auto-pin feature used in the candidate panel for a chosen Note Type. Auto-pin notes is true on People view and Candidate Panel. Firm
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365 Integration: Firm Settings
This article will detail the importance of enabling and confirming permissions with 365. Firm based permissions control object authorization at the firm level. The Microsoft 365 integration will save
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Candidate Portal: Firm Settings
The Candidate Portal is an Add On Service for Pro Tier Firms. The Candidate Portal selections must be requested and turned on by the Firms’ Account Manager. The Candidate Portal can only be accessed
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Firm Settings: Update Firm Profile
Add/Edit Firm Name You can add/edit your Firm's name following the steps below. 1. Click "Clockwork" at the top left, populating a drop-down that will appear, then click "firm settings". 2. Find the
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Firm Settings: Email Integration Settings
This feature is available to our Pro Tier Firms. If you are interested in upgrading to "Pro" please contact your Account Manager. The Email Integration Feature allows Firms to enable a setting where
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Firm Settings: Project Visibility Defaults
You may edit your Firm's Default Visibility settings at any time. The settings in Firm Settings are the default for all new Projects. Changing settings here does not affect open projects. You can
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Video: Firm Settings: Re-order Candidate Status
Configure Candidate Statuses to match the desired hierarchy within the respected categories. Related Articles Configure: StatusesConfigure: Overview
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Video: Firm Settings: Gong Report Overview
A Gong Report provides a brief overview of a closed project. Please note that Gong reports will not send for any projects marked 'internal' or 'confidential'. Related Articles Gong Reports Firm
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Video: Firm Settings: How to Add a New User
Subscription Services - Adding User Seats to your Account All Subscription services contracts Terms are annual or multi-annual, whether they are paid with annually or in monthly installments payment
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Video: Firm Settings: Toggle ON New Statuses for Project Types
New candidate statuses require being Toggled ON in Project Types so they can appear in projects created before the new status. Related Articles Configure: Project Types
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Configure: Project Types
Configure your Project Types within Firm Settings. Default Project Types will always be available to all Firms. These default types include Retained, Retingency, Contingency, Pickup, and Special
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Video: Project Visibility Defaults
Related Articles Firm Settings: Project Visibility Defaults
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Gong Reports
A Gong Report provides a brief overview of a closed project. Please note that Gong reports will not send for any projects marked 'internal' or 'confidential'. These reports are emailed to active
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Video: Deactivate and Reactivate User
Related Articles Firm Settings: Deactivate a User Firm Settings: Reactivate a User
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Company Enrichment Integration
This article will detail how to turn on the Nubela Integration found in the Integrations tab of your Firm Settings. This Company Enrichment Integration requires credits to update records inside of
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Person Enrichment Integration
This article will detail how to turn on the Nubela Integration found in the Integrations tab of your Firm Settings. This Person Enrichment Integration requires credits to update records inside of
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Companies Panel Overview
Within the Companies panel you will notice the following tabs and you will see all cards that are helpful with your research: Table of Contents Panel Configurations Notes Profile Company Contact
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Admin Training
This training track is geared toward Admin user roles and covers administrative-type actions available within Clockwork. As an Admin within Clockwork, you'll have access to your Firm Settings where
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Roles within Clockwork
There is a hierarchy of roles available in the Clockwork platform. In this article, we list these roles and their accessibilities and limitations so that you can properly assign roles to users. We
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Email Integration Setup
Email Integration is a Pro feature that can be turned on in your Firm Settings. Once on, individual User accounts can be setup as follows. Firm Configuration: 1. Go to Firm Settings 2. Select the
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Fee Structure
The Finance Module is an Add On Service for Pro Tier Firms. The Finance Module selection must be requested and turned on by the Firms’ Account Manager. This support article will cover the Fee
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Video: Workflow
Related Articles Firm Settings: Workflow
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Custom Fields: Project
The Project Custom Field is an Add On Service for Pro Tier Firms. The custom field selections must be requested and turned on by the Firms’ Account Manager. Users can Search Project Custom fields in
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Long List: Feedback and Comments
This article will dive into the Feedback and Comments columns in Long List. Users and Clients can now easily leave their reactions and comment on each candidate which are viewable at a glance without
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Add Object
The Add Object feature covered in this support article will provide the benefits of centralizing the creation of new Projects, People, Companies, and Deals. The Add Object is defaulted to “Add
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Turn On/Off Resume Parsing
Resume Parsing Settings can be adjusted under Firm Settings by an Admin or Partner user. There are three parsing options: Resume Parsing turned off Parsing on, but Work History and Education excluded
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Custom Fields: Overview
The Custom Fields module allows you to add single select lists, multiple select lists, or text fields to Person records in your Clockwork Person Database. Any custom fields added to the Custom Fields
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Premium API
This article will guide you through the process of turning on and generating your API keys and rate limits. Premium API is an Add-On Feature for Pro Tier Firms. This feature can be turned on in your
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User Generated Reports: User List
User Export (xlsx) Attributes: ID Name Position Company Role Email Address Phone Number Activated At These are not available for selection by the user. Click "Clockwork" at the top left, populating a
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Mark a Project as Confidential
Marking projects as Confidential is ideal for projects for which you do not want to send out firm-wide communications (related to the project being opened and/or closed, ie. gong reports). Like all
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Configure: Statuses
To configure Candidate Statuses, go to Firm Settings in your Clockwork account. Click "Clockwork" on the top left of the screen, then click "Firm Settings". Select the "Configure" view which will
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Turn the Home Dashboard On and Off
You can toggle the Home option On or Off by following the instructions below. 1. Within Clockwork, access your Firm Settings by clicking on the Clockwork logo. 2. You will then select the Settings
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Configure: Overview
This article will provide a general overview of the Configure view within your Firm settings. Note: The categories in each section are used to match your information in the application. The
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Project Reports
You can now turn on Gong Reports & New Project Reports through your Firm's settings! New Project Reports are summary reports distributed to all firm users when projects are opened. Gong Reports are
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People: Overwrite Position and Education
This article will cover a feature that will assist with strong data integrity for your Position and Education cards in a person's record. This includes ensuring that Company data is source-able,
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People Data Requirements
Below is an overview explaining the ability to have LinkedIn URLs required when adding a person to your person database. In your Firm Settings: Setting tab, People Data Requirements now has a toggle