Pendulum: Bad Sender System Address

ERROR
Users may attempt to send an email within Clockwork and receive the error below. Often when this error occurs, the User is signing into CW with one email then attempts sending emails through CW with another.

On 2/26/19, 2:30 PM, "Mail Delivery System" <MAILER-DAEMON@pendulum.clkwkdev.com> wrote:

This is the mail system at host mail.qa.clkwkdev.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system
<mlsearch@clkwk.com>: Bad sender's system addres

TROUBLESHOOTING
Pendulum email integration only works when you send the email from the same email address you use to login to Clockwork - that way, Clockwork recognizes you as the sender and knows where to send the email thread. Therefore, we do recommend only sending email correspondence that you want saved in Clockwork from the email address you use to sign into Clockwork with.

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