Share Your Ideas With Us!
Visit our ideas portal to share your product idea directly with our Product Team!
Product Idea Review Policy
Our approach to product ideas:
Here at Clockwork Recruiting, we take product ideas extremely seriously. We believe that listening to our customers, team members and prospects - by taking their ideas on board - is a sure-fire way to build a better product. We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our product as efficiently as possible.
How to submit your product ideas:
Submitting your feedback couldn't be simpler. Follow these few short steps and be on your way to sharing your thoughts with our Product Team.
- Follow this link to visit our ideas board.
- Submit your idea by clicking on the “Add a New Idea” button in the top left corner.
- Enter the form data and add your email address.
- Press Share Idea and voila! Your idea will be added to the board where others can up or down vote it and add comments.
Make sure to take a moment to review other user idea submissions. Multiple votes on a single idea have more impact for our Product Team and will assist us in understanding the need for specific submissions.
What happens to your product feedback:
All new requests are set to the "Needs Review" status so that more people can vote, prioritize and give us information. This allows us to gauge demand, gather use cases and automatically establish impact and value.
Every quarter our Product Team holds a product feedback meeting. They discuss the highest priorities for our customers, team members, and prospects and look at how the requests align with our own strategy.
As the team goes through, they will update the status of each request in Aha so that you immediately know the outcome.
If we decide to build a feature or make an improvement, the status will change to "Planned" and it will be added to our Product Roadmap.
If you reach out directly to our Support or Customer Success teams, they'll be able to look up ideas for you, but they won't have any additional information or provide an estimate for when your request will be reviewed.
How long will it be before the product team reviews my idea?
Items are reviewed on a monthly cadence by your Customer Success Manager; we take the top requests and update the status where appropriate. Roadmapping meetings occur quarterly. Make sure your ideas are clear and concise so others can vote on it. Also be sure to vote on your own requests - that way, we will know if a particular request is important to you.