Pendulum Email in a Specific Project
Pendulum mail hook allows you to send an email to a contact and have a copy of the email automatically save as a note on the person's candidate record in Clockwork.
To use pendulum from within Clockwork:
- Go
into the specific search project. - Click on the person's email address from their candidate record.
- A new blank email will pop up using whichever mail client (e.g. Outlook, Gmail, Apple Mail) your computer is set to default to.
- You will see the project pendulum email address in the BCC of the email.
To use pendulum outside of Clockwork, you must:
- Send the emails from the same email address you use to login to Clockwork.
- Send the emails to an email address that is saved on the person's contact record in Clockwork.
- Enter the project pendulum email address into the BCC of the email.
Best Practice:
- Save each project pendulum email address as a contact in your email, to make it easy to BCC every time you send an email to a candidate!
- Only use the pendulum email in the original sent message. Forwarding an email to the pendulum email will result in a "Pendulum email not working" email response.
To find and save a project's pendulum email address:
1. Navigate to your projects tab and select your desired project.
2. Click the "Admin" tab. Under the Project Settings you will find your Project Pendulum Email.
3. Create a new contact in your email (named after the project, e.g. Google / VP of Sales Pendulum).
4. When you email a candidate on your project, BCC the pendulum email address and the email will appear as a note on the person's candidate record.
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